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Information about the values and ethics underlying my brand. Brand values Brand values At Paper2pearls I design and make jewellery and gifts by re-purposing and recycling materials that would otherwise likely be destined for landfill, or to put it another way I make jewellery from rubbish, specialising in reusing old paper from old books and sheet music. Below I have gone into more details about how I source materials, what I use and how I pack and ship items. It is a statement of where I am now and so I regularly review it.. I am proud to have been awarded plastic free champion status for my business and i am all a member of Blue Planet I have teamed up with Ecologi so that a tree is planted for each order I receive. Suppliers I source my supplies in a number of ways including the following: Charity shops eBay, Etsy Swapping items with other jewellery makers. Family and friends who save items for me. The precious metals I use are from a British company with clear ethical policies in place and the sterling silver wire I use to make my earring hooks is made from recycled silver. Materials and making Materials: Most of my jewellery will be made using repurposed, vintage or natural materials. This may include the following: Old books (ones that have come, or are close to to the end of their life as being suitable for reading). I also recycle old plastic bottles, dvds, HDPE plastic e.g. bottle tops and can tabs. Vintage and recycled beads and embroidery threads. Natural materials including flowers, and beetle wings. I use wings from Elytra beetles which are a traditional food in Thailand and for hundreds of years the wings have been used for embroidery and jewellery making. As other foods became available and farming practices changed they became less wide spread and it became clear that they played a key role in the eco-structure of the native environment. Today farmers are encouraged to "farm" them and after they die at the end of their life cycle the wings are collected and sold thus helping the environment and the farmers. I buy my wings direct from Thailand so the money goes into their economy. I aim to use the minimum of synthetic products as these are byproducts of the petrochemical industry. Unfortunately I have been unable to find suitable environmentally friendly varnish and glues but the search for these continues! I work from home in my own jewellery studio at the bottom of my garden. My electricity supplier supplies hundred percent renewable energy. I drive a hybrid car which means that my petrol use is much reduced. Packaging and delivery Paper envelopes made from recycled paper. Business cards made from plain card so they can be recycled and the use of QR codes to replace business cards at craft markets. Biodegradable stickers supplied by a small UK based business. Ensuring any paper used for gift wrapping is recycled and unbleached. Cardboard boxes for posting items in. I also recycle boxes and padded envelopes that I receive. I use natural raffia, jute and brown paper tape to secure and seal packaging and parcels. Mail-order items are sent via Royal Mail.

Explanation of site and shop policies will be reviewed as needed. Shop Policies Online orders Processing times vary but typically range between 1-5 working days depending on the item and the time of year e.g. processing times in November and December are more likely to be around 5 working days as m ost of my designs are made to order. Customs and import taxes: buyers are responsible for any customs and import taxes that may apply. I have not responsible for delays due to customs. Payment: I accept PayPal for on line sales as well as credit and debit cards. I accept returns. Please contact me within 14 days of delivery and post items back to me within 30 days of delivery. Items should be sent back in good condition and appropriately packaged. Buyers are responsible for paying the cost of return delivery and should obtain proof of postage. Conditions of return: buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. If items arrive damaged please send me photographs which clearly show the damage. I can then either offer a refund, replacement item or a repair. I don't accept exchanges or cancellations of orders. The following items cannot be returned or exchanged: custom, bespoke or personalised orders, earrings for hygiene reasons unless they arrive damaged. Delivery I use Royal Mail for my deliveries as it is the greenest UK delivery service and use their parcel collection service which gives me a proof of postage. Orders are sent by second class post unless first class is selected at checkout and paid for. For other options please contact me so I can give you a price. Items are sent untracked unless this is requested and paid for. Before placing your order please check that the address you are using is correct. I cannot be held responsible for items that do not arrive where an incorrect address has been used. My address 51 Blenheim Way, PE7 3YB

Sustainability and Environmental Impact Report January 2025 As a member of Blue Patch, I am participating in their Carbon Zero Programme to measure and reduce the carbon footprint of my business, Paper2pearls, and its wider environmental impact. This page reviews Paper2pearls' sustainability efforts from my baseline year of 2023, reviews 2024 and sets aims and targets for 2025. 2023 was my baseline year. Key points from 2023 My studio is in my garden and my office is in my porch so I cannot separate out my energy use. However my electricity is supplied by Octopus so it is all from renewables. Action taken: Petrol car changed for full hybrid to reduce my Scope 1 emissions Appliances and lights turned off when not in use. Low energy bulbs and one cup water boiler used 467 trees planted through Ecologi Target To find the delivery company with the lowest CO2e emissions for my mail order deliveries. Review of 2024 2024 was my first full year as a Blue Patch member, during which I began learning more about my business's carbon footprint and the importance of measuring it. As part of Blue Patch, I entered their sustainability competition and was honoured to be a finalist in the Heritage category. As a member I was also able to use paper from programmes donated by the Royal Opera House and receive individual sustainability support from Alice Doyle. As well as selling on-line I was stocked in a city centre Peterborough shop, Unity, run by a local CIC who have won national and international sustainability awards and made a donation to their crowdfunder. I continued with the measures already in place. Evidence of carbon action funded in 2024 Total reforestation: 486 trees (although my sales were higher the price of individual trees also rose) Total carbon avoidance 4 tCOa..e Total carbon removal: 0.09 tCOa..e Total habitat restoration: 29mA2 For full details go to https://ecologi.com/paper2pearls 2023 target Achieved. Royal Mail has the lowest CO2e emissions and I am also able to use their home collection service for my deliveries thus avoiding having to use my car and so further reducing my scope 3 emissions. I also try to buy supplies from businesses which use Royal Mail. 2024 target To research suppliers with a similar ethos to me, e.g. B Corp To maintain actions already in place. 2025 review of previous target and setting new targets for 2025 2024 target: Achieved I am now sourcing the majority of my jewellery findings from Cookson Gold who are a B Corp. It has become harder to source the titles I need from charity shops so I get most from Ebay either from small private sellers or from World of Books who are also a B Corp. I am continuing to try and find more suppliers with an environmentally friendly business model. 2025 targets: To continue with actions already in place. To have a heat pump installed (subject to survey). As my Motability car is due to be replaced at the end of the year to research plug in hybrids and full electric models. Scope 3 emissions I am looking at the carbon emissions for both my supply chain and my delivery chain, upstream and downstream. Steps I have already taken to reduce my Scope 3 emissions. Using UK businesses and ones with B Corp accreditation. Driving a full hybrid car rather than a petrol one (as I have mobility problems a car is essential) My products are made from paper which might otherwise go to landfill. All my product packaging is plastic free, reusable and recyclable and my packaging for postal orders is also plastic free, recycled packaging or made from recycled materials. My display materials are made by a small UK maker from FSC approved wood and kraft card. I use Royal Mail for my deliveries. Steps I am considering or planning to take Install a heat pump so all my heating is from renewable sources. Change my car for a plug-in hybrid or full electric. Investigate the possibility of sourcing supplies from local businesses.