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Information about the values and ethics underlying my brand. Brand values Brand values At Paper2pearls I design and make jewellery and gifts by re-purposing and recycling materials that would otherwise likely be destined for landfill, or to put it another way I make jewellery from rubbish, specialising in reusing old paper from old books and sheet music. Below I have gone into more details about how I source materials, what I use and how I pack and ship items. It is a statement of where I am now and so I regularly review it.. I am proud to have been awarded plastic free champion status for my business and i am all a member of Blue Planet I have teamed up with Ecologi so that a tree is planted for each order I receive. Suppliers I source my supplies in a number of ways including the following: Charity shops eBay, Etsy Swapping items with other jewellery makers. Family and friends who save items for me. The precious metals I use are from a British company with clear ethical policies in place and the sterling silver wire I use to make my earring hooks is made from recycled silver. Materials and making Materials: Most of my jewellery will be made using repurposed, vintage or natural materials. This may include the following: Old books (ones that have come, or are close to to the end of their life as being suitable for reading). I also recycle old plastic bottles, dvds, HDPE plastic e.g. bottle tops and can tabs. Vintage and recycled beads and embroidery threads. Natural materials including flowers, and beetle wings. I use wings from Elytra beetles which are a traditional food in Thailand and for hundreds of years the wings have been used for embroidery and jewellery making. As other foods became available and farming practices changed they became less wide spread and it became clear that they played a key role in the eco-structure of the native environment. Today farmers are encouraged to "farm" them and after they die at the end of their life cycle the wings are collected and sold thus helping the environment and the farmers. I buy my wings direct from Thailand so the money goes into their economy. I aim to use the minimum of synthetic products as these are byproducts of the petrochemical industry. Unfortunately I have been unable to find suitable environmentally friendly varnish and glues but the search for these continues! I work from home in my own jewellery studio at the bottom of my garden. My electricity supplier supplies hundred percent renewable energy. I drive a hybrid car which means that my petrol use is much reduced. Packaging and delivery Paper envelopes made from recycled paper. Business cards made from plain card so they can be recycled and the use of QR codes to replace business cards at craft markets. Biodegradable stickers supplied by a small UK based business. Ensuring any paper used for gift wrapping is recycled and unbleached. Cardboard boxes for posting items in. I also recycle boxes and padded envelopes that I receive. I use natural raffia, jute and brown paper tape to secure and seal packaging and parcels. Mail-order items are sent via Royal Mail.

Explanation of site and shop policies will be reviewed as needed. Shop Policies Online orders Processing times vary but typically range between 1-5 working days depending on the item and the time of year e.g. processing times in November and December are more likely to be around 5 working days as m ost of my designs are made to order. Customs and import taxes: buyers are responsible for any customs and import taxes that may apply. I have not responsible for delays due to customs. Payment: I accept PayPal for on line sales as well as credit and debit cards. I accept returns. Please contact me within 14 days of delivery and post items back to me within 30 days of delivery. Items should be sent back in good condition and appropriately packaged. Buyers are responsible for paying the cost of return delivery and should obtain proof of postage. Conditions of return: buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. If items arrive damaged please send me photographs which clearly show the damage. I can then either offer a refund, replacement item or a repair. I don't accept exchanges or cancellations of orders. The following items cannot be returned or exchanged: custom, bespoke or personalised orders, earrings for hygiene reasons unless they arrive damaged. Delivery I use Royal Mail for my deliveries as it is the greenest UK delivery service and use their parcel collection service which gives me a proof of postage. Orders are sent by second class post unless first class is selected at checkout and paid for. For other options please contact me so I can give you a price. Items are sent untracked unless this is requested and paid for. Before placing your order please check that the address you are using is correct. I cannot be held responsible for items that do not arrive where an incorrect address has been used. My address 51 Blenheim Way, PE7 3YB

Links to use when navigating my website and browsing. My links On this page you will find all my links as well as my contact form. Just scroll down. Website and online shop: www.paper2pearls.co.uk Facebook: www.facebook.com/paper2pearlsbyGilli Instagram: www.instagram.com/paper2pearlsbygillisflowers Email: Gilli@paper2pearls.co.uk Newsletter sign up, subscriber form