FAQ and shop policies
Here you can find the answers to questions I am often asked about my jewellery
as well as my shop policies for on-line purchases.
If you can't find the answer to your question please contact me
on the contact form provided.

1:ORDERS

Answers to FAQ about my jewellery

2:SHIPPING

Payment
  • Do you make it all yourself?

       Yes, I hand fold all the pieces from a range of different types and weights of paper and sometimes add my own personal touch to paper by adding extra colour or texture.

  • Is it really all made from paper?

       Again, yes - apart from the jewellery findings of course! As well as specialist origami paper I upcycle paper from old  books, musical scores and maps.

  • Is it waterproof?

       Unfortunately much as I would love to say yes, the answer is no. The only varnishes which are guaranteed  waterproof are yacht varnishes which are not suitable for small items such as these, or for paper. Pieces are water-resistant. I have researched on-line to find the most suitable varnishes and apply an initial thin coat before starting to fold and then several coats after folding. This makes the pieces stronger as well as making them water- resistant.

  • How long does it last?

       Treated with respect, e.g. kept in a jewellery box or earring rack these pieces should last for several years.They are not suitable for babies or young children.

      

I accept payment by PayPal

Postage and packing

3:GIFT SHIPPING

Returns

UK p&p is free on most items unless an upgrade is selected at checkout and then posted in a post office approved box which fits through most letterboxes. Larger items come in a gift box which is then sent in a padded envelope or similar.

I also sell internationally and postage here varies with the item,

I will accept returns for most items as long as they are returned undamaged and in suitable packaging to ensure they do not get damaged in the post. I will not refund the cost of return postage but will refund your payment once I have recieved the item back in good condition. For hygiene reasons I cannot accept returns on earrings or hair accessories. Unwanted items should be returned within 15 working days of the original order.

Privacy policy

Follow this link to go to my full privacy policy. This site is GDPR complaint. I do not share your information with any other agencies.

4:RETURNS

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