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Privacy policy As visitors to this website, customers and fans of Paper2pearls, I may hold some information about you (your name, email address, and in some cases, your postal address and telephone number). This is a short note setting out everything you could ever wish to know about how I collect, use and store this information. But if you still have any questions after reading this, please contact me and I will endeavour to answer them for you. • IMPORTANT NOTE: When I talk about "information", I am purely referring to your contact details. I never have access to your financial information when you make payments using PayPal or card. All sensitive financial information is held securely by the processing companies, and they never share this with me, or anyone else. What information I collect I receive, collect and store any information you enter on our website or provide us in any other way. I may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. When you contact me, commission me to make something for you or make a purchase from me I will collect personally identifiable information (such as your name and email); payment details (when payment is made through method other than PayPal information), comments, feedback, product reviews etc. How I collect information Whenever you order an item from me or commission me to provide a piece for you, you give me sufficient information about you to enable me to process the order. I will also collect information (such as your name) when you message me directly. I am the only one who ever has direct access to your information, and I never pass this on to anyone else. If you pay me using PayPal, they will also hold information about you. You can read their Privacy Policy here. https://www.paypal.com/uk/webapps/mpp/ua/privacy-prev My business company is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my products to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. All direct payment gateways offered by Wix.com and used by my company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Most of my sales through my website are made via Etsy and you can view my Etsy privacy policy by going to the policies section of my Etsy shop. How I use your information If you have requested a commission, placed an order or signed up for my newsletter you can expect to hear from me using the contact information you've provided. For these purposes we may contact you via email, telephone, text messages, or postal mail. Your personal information will be used for these reasons only. If you make a purchase from me then your email address will be added to my email list as you have shown interest in my products. At any time you can unscribe either by using the unsubscribe button on any marketing emails you are sent or by contacting me directly at Gilli@paper2pearls.co.uk I use two factor sign up to my email list so you will not be added until you confirm that you wish to subscribe and you can unsubscribe at anytime. How I store information I keep an electronic list of customers and subscribers including commission requests and customers in search of specific items. This is held on my password protected laptop and on my fingerprint protected tablet and smart phone. I carry either one with me at all times and neither one is ever accessible to third parties. In addition a separate password is needed to access my website and social media accounts. I keep this list solely for accounting and tax purposes (I need to keep all sales records for at least 5 years according to HMRC regulations. Your rights You can ask me at any time what information I hold about you, and I will give you full details free of charge. You also have the right to ask that your details be deleted, amended or transferred. If you ever change your mind about what information, if any, you want me to hold on your behalf, just contact me. Right to modify policy I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it. Questions and contact information If you have any questions about this policy then please contact me via email Gilli@paper2pearls.co.uk

Paper2pearls is an environmentally friendly range of jewellery and gifts made using paper from old books and sheet music. I make all my jewellery by hand using paper taken from old books and sheet music combined with origami to create something truly unique. ​ With the selection of much loved classic novels and the range of genres available in my book jewellery collection I make it easy for book lovers to be able to wear something made from a book that resonates with them. ​ Paper2pearls has sustainability at it's heart and you can find out more about this in my sustainability audit. Shop now Photo credit www.ruthtowell.co.uk Sustainability Audit Book jewellery Earrings, pendants, chokers, bracelets and rings mad e using paper from the book of your choice from my range of over 15 titles. Sheet music Choose earrings, pendants and more all made using genuine vintage sheet music. Bridal and hair accessories Headbands, clips and bridal rose tiaras all made to order in your choice of book from my range or sheet music. About me At Paper2Pearls I make my very original range of jewellery using paper instead of gemstones. I've always been a naturally creative person and after an early retirement from teaching due to health and disability, I had to say goodbye to my beloved patchwork and quilting. However, I discovered a new creative outlet through origami and a lightbulb went on - why not apply my new skills to create unique and beautiful paper jewellery? And so, Paper2Pearls was born in 20I6. ​ Although I began by using origami paper over time I became drawn to the idea of using paper from old copies of classic books. I am proud to offer a range of handmade, sustainable paper jewellery and gifts that are unlike anything else on the market. The nature of what I make means that every piece is truly one-of-a-kind. I sell my creations online as well as at markets, and you can also find them stocked at Unity (in the Queensgate Shopping Mall in Peterborough). Whether you're looking for a gift for someone special or a unique accessory for yourself, Paper2Pearls has something for everyone. Gilli ​ Photo credit: www.ruthtowell.co.uk Awards SBS award In 2017 I won a Small Business Sunday award from Theo Paphitis. The photo shows me receiving my certificate in 2018. Plastic Free Champion This is my Plastic Free Champion trophy - appropriately enough made from wood. This was awarded by Surfers Against Sewage after I completed an audit to show how my business was taking steps to avoid using plastics. Blue Patch I am a member of Blue Patch, the top business directory in the UK for sustainable businesses. Earlier this year I entered their 2024 Sustainability Awards and was thrilled to be a finalist and to come second in the Heritage Section for my jewellery which celebrates our literary heritage and the importance of books and reading. Ecologie As part of my commitment to making my business a more sustainable one I joined Ecologi at the start of 2022. This year Paper2pearls recieved their Bronze Award for my contribution to climate action and the Paper2pearlss wood now has over 1,000 trees in it. To visit the Paper2Pearls wood please use this link. https://ecologi.com/paper2pearls ​ Reviews Read my Trustpilot reviews here Trustpilot reviews Read my Etsy reviews here Etsy reviews Keep in touch Subscribe to keep up to date and for exclusive offers and discounts Email Join My Mailing List Thanks for subscribing, an email has been sent to the email address you gave asking you to confirm this. If you don't see it please check your Spam folder.

Shop Policies ​ Online orders Processing times vary but typically range between 1-5 working days depending on the item and the time of year e.g. processing times in November and December are more likely to be around 5 working days as m ost of my designs are made to order. Customs and import taxes: buyers are responsible for any customs and import taxes that may apply. I have not responsible for delays due to customs. Payment: I accept PayPal for on line sales as well as credit and debit cards. I accept returns. Please contact me within 14 days of delivery and post items back to me within 30 days of delivery. Items should be sent back in good condition and appropriately packaged. Buyers are responsible for paying the cost of return delivery and should obtain proof of postage. Conditions of return: buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. If items arrive damaged please send me photographs which clearly show the damage. I can then either offer a refund, replacement item or a repair. I don't accept exchanges or cancellations of orders. The following items cannot be returned or exchanged: custom, bespoke or personalised orders, earrings for hygiene reasons unless they arrive damaged. ​ Delivery ​ I use Royal Mail for my deliveries as it is the greenest UK delivery service and use their parcel collection service which gives me a proof of postage. Orders are sent by second class post unless first class is selected at checkout and paid for. For other options please contact me so I can give you a price. Items are sent untracked unless this is requested and paid for. Before placing your order please check that the address you are using is correct. I cannot be held responsible for items that do not arrive where an incorrect address has been used. ​ My address 51 Blenheim Way, PE7 3YB